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(Updated 2020-01-22)Project director
Valencia, Spain
Native English, Beginner Spanish
- Able to focus teams to optimise quality, productivity and business value
- Extensive experience managing remote teams, particularly in India and Asia
- 10+ years experience managing Agile software development projects
Skills (35)
TALENT MANAGEMENT
SOFTWARE DEVELOPMENT
STRUCTURED SOFTWARE
Software Engineering
CONTENT MANAGEMENT
PUBLISHING
SATISFACTION
INTEGRATION
SECURITY DESIGN
SEARCH ENGINE OPTIMIZATION
SEO
ARCHITECTURE
ISSUE MANAGEMENT
Recruitment
ACCOUNTING
BUSINESS CASES
DISSOLUTION
BI-LINGUAL
ECOMMERCE
CABLING
BILINGUAL
PLUMBING
YELLOW PAGES
CREDIT
MAINTENANCE
Marketing
PURCHASING
JOINT VENTURE
JOINT VENTURES
Procurement
BUYING/PROCUREMENT
OPERATIONS
BLENDING
ITS
B2B SOFTWARE
Summary
An experienced Technology Director, I specialise in optimising the quality and productivity delivered by large cross-functional teams
(particularly agile mobile/web/backend development). I achieve
this through the collaborative engagement of management, clients,
senior engineers and other stakeholders to most efficiently achieve
business objectives through the implementation and maintenance of best practices, including:
☑ Agile/lean software development practices
☑ Highly automated CI/CD toolchains
☑ Modular development and containerisation
☑ Quality management tools and frameworks
☑ Self-maintaining management dashboards and workflows
☑ Matrix organisational structures
☑ Outsourcing
My experience comes from working on both the vendor side
developing business critical solutions for major brands (London
Heathrow Airport, Virgin, MCH Art Basel), and the customer side
(Cathay Pacific Airways, Telstra), managing outsourced projects
working with procurement and IT to select and contract vendors.
Professional Experience
Digital Management, LLC
2013-11 - 2019-06
VP Software Delivery
DMI
2017-12 - 2019-06
Area, Spain
DMI is a US-based company with 2,500+ employees in the US, EU and Asia.
It's focus is on helping enterprises reinvent themselves for the connected
world, blending a range of mobility services including digital strategy, brand,
marketing and CX, enterprise web/app development, digital commerce, IoT and analytics, cyber security and cloud & managed services.
I was responsible for the delivery of enterprise web/app solutions in Europe, to the likes of Virgin, MCH Art Basel, London Heathrow Airport, Takeda and Staples.
DMI is a US-based company with 2,500+ employees in the US, EU and Asia.
It's focus is on helping enterprises reinvent themselves for the connected
world, blending a range of mobility services including digital strategy, brand,
marketing and CX, enterprise web/app development, digital commerce, IoT and analytics, cyber security and cloud & managed services.
I was responsible for the delivery of enterprise web/app solutions in Europe, to the likes of Virgin, MCH Art Basel, London Heathrow Airport, Takeda and Staples.
VP Head of Software Engineering
DMI
2015-09 - 2017-12
South East Asia
My role was to build and deliver the core mobile software development
capabilities of the company (iOS, Android, Web, Backend and Solutions Architecture) with 100+ developers across SEA, India and Europe.
As the DMI organisation grew and the size and number of projects expanded, I
worked with the global software delivery team to be able to:
✪ Maintain a lean organisation (with minimal resources on the bench)
✪ Scale quickly (regardless of internal resource availability) to start new
projects without delay
✪ Maintain a high level of velocity
✪ Maintain IP
✪ Maintain quality
✪ Maintain knowledge of our developments
✪ Provide flexibility to efficiently insource/outsource projects according to resource availability
✪ Avoid/minimise timezone/calendar challenges
My role was to build and deliver the core mobile software development
capabilities of the company (iOS, Android, Web, Backend and Solutions Architecture) with 100+ developers across SEA, India and Europe.
As the DMI organisation grew and the size and number of projects expanded, I
worked with the global software delivery team to be able to:
✪ Maintain a lean organisation (with minimal resources on the bench)
✪ Scale quickly (regardless of internal resource availability) to start new
projects without delay
✪ Maintain a high level of velocity
✪ Maintain IP
✪ Maintain quality
✪ Maintain knowledge of our developments
✪ Provide flexibility to efficiently insource/outsource projects according to resource availability
✪ Avoid/minimise timezone/calendar challenges
Head of Project Management
DMI
2013-11 - 2015-08
South East Asia
In the delivery of enterprise web/mobile applications, my role was to support
the Project Management team with training and mentorship to optimise:
✪ Customer satisfaction
✪ Employee retention
✪ Issue management / reduce escalations
Additionally, I was Program Manager for a number of complex multi-tiered
mobile/web architecture solutions to multinational companies, including MCH
Art Basel, Bacardi and Anheuser Busch InBev. Responsibilities included
directing the Agile delivery process, sourcing and commercial negotiation with
3rd party content providers and managing 3rd party development partners.
In the delivery of enterprise web/mobile applications, my role was to support
the Project Management team with training and mentorship to optimise:
✪ Customer satisfaction
✪ Employee retention
✪ Issue management / reduce escalations
Additionally, I was Program Manager for a number of complex multi-tiered
mobile/web architecture solutions to multinational companies, including MCH
Art Basel, Bacardi and Anheuser Busch InBev. Responsibilities included
directing the Agile delivery process, sourcing and commercial negotiation with
3rd party content providers and managing 3rd party development partners.
IT Infrastructure Project Manager
Cathay Pacific Airways
2011-11 - 2012-10
Cathay Pacific is an international flag carrier of Hong Kong, with its head
office and main hub located at Hong Kong International Airport. The
airline's operations include scheduled passenger and cargo services to
168 destinations in 42 countries worldwide, including codeshares and joint
ventures. Its wholly owned subsidiary, Dragonair, operates to 36 destinations in the Asia-Pacific region from its Hong Kong base. In 2010, Cathay Pacific and Dragonair carried nearly 27 million passengers and over 1.8 million tonnes of cargo and mail.
At Cathay Pacific, I worked on a number of IT infrastructure programmes.
These included the development of an Enterprise Test Environment and the transition of managed services providers, for which I project managed the development and/or transition of ITIL processes.
office and main hub located at Hong Kong International Airport. The
airline's operations include scheduled passenger and cargo services to
168 destinations in 42 countries worldwide, including codeshares and joint
ventures. Its wholly owned subsidiary, Dragonair, operates to 36 destinations in the Asia-Pacific region from its Hong Kong base. In 2010, Cathay Pacific and Dragonair carried nearly 27 million passengers and over 1.8 million tonnes of cargo and mail.
At Cathay Pacific, I worked on a number of IT infrastructure programmes.
These included the development of an Enterprise Test Environment and the transition of managed services providers, for which I project managed the development and/or transition of ITIL processes.
Project Manager
John Swire & Sons (H.K.) Ltd
2011-04 - 2011-11
Ethos, a consulting division of Swire, specializes in talent management,
leadership development, executive development, and HR consulting; focusing
primarily on approximately 60,000 people that make up the Swire group of companies, including Cathay Pacific, Swire Beverages, Swire Properties,
Swire Resources, and others.
The TMS project involves the development a Talent Management System and its integration into various companies of the Swire Group.
leadership development, executive development, and HR consulting; focusing
primarily on approximately 60,000 people that make up the Swire group of companies, including Cathay Pacific, Swire Beverages, Swire Properties,
Swire Resources, and others.
The TMS project involves the development a Talent Management System and its integration into various companies of the Swire Group.
Senior Product Manager
Connection Magazines
2008-07 - 2010-10
Australia
Connection Magazines is a privately owned magazine publishing company
which, since its inception in 1986, has become a market leader in building
industry magazines in Australia and Dubai. Titles include:
- Building Connection
- Plumbing Connection
- Electrical Connection
- Cabling Connection
- Connected Home Solutions
- World Plumbing Review
The company's network of websites help the tradesperson properly understand the world of the regulatory environment. It provides trends and directions, in addition to addressing key issues which confront the various trades within the building sector. The consumer sites provide detailed information to make
purchasing decisions easier. From "how to" information through to product
comparisons, the sites demonstrate the breadth of information required to understand the issues at hand, make informed decisions and to dream about the various case studies highlighted.
I was responsible for the development of the new online business proposition to augment the companies portfolio of businesses. This included ideation,
team recruitment, project management and commercialisation.
Connection Magazines is a privately owned magazine publishing company
which, since its inception in 1986, has become a market leader in building
industry magazines in Australia and Dubai. Titles include:
- Building Connection
- Plumbing Connection
- Electrical Connection
- Cabling Connection
- Connected Home Solutions
- World Plumbing Review
The company's network of websites help the tradesperson properly understand the world of the regulatory environment. It provides trends and directions, in addition to addressing key issues which confront the various trades within the building sector. The consumer sites provide detailed information to make
purchasing decisions easier. From "how to" information through to product
comparisons, the sites demonstrate the breadth of information required to understand the issues at hand, make informed decisions and to dream about the various case studies highlighted.
I was responsible for the development of the new online business proposition to augment the companies portfolio of businesses. This included ideation,
team recruitment, project management and commercialisation.
Project Manager
Telstra
2006-03 - 2008-03
Australia
Telstra is Australia's largest telecommunications company which builds and operates telecommunications networks and markets voice, mobile, internet
access, pay television and other entertainment products and services.
Sensis was Telstra's wholly owned advertising and directories arm, with many
online directory assets, including Yellow Pages and White Pages
At Sensis, I was engaged on a contract basis on a variety of projects:
- Redevelopment of the corporate intranet on a strategic J2EE CMS platform
from an unsupported (Documentum) platform, including the decentralisation of content management, engaging 60+ editors from the business in CMS training
and manual migration of 1,000+ pages of content.
- Redevelopment of Citysearch (now True Local http://www.truelocal.com.au/),
which was Australia's premiere comprehensive entertainment site with over
100,000 page impressions per day, providing directory information and reviews
on 10's of thousands of Restaurants, Bars & Clubs, Music, Movies, TV and the Arts across all Australia capital cities. Content was managed through a shared J2EE CMS platform and is sourced from a combination of automated
content feeds, internal editorial staff and site user input. As PM, I delivered
improved usage and revenue through refocusing of content on the target
market, redevelopment of site navigation principles, a total site redesign,
enablement of Search Engine Optimisation (SEO), restructuring of editorial
processes to maximise site usage and the transition of the IT delivery process
from a waterfall approach to an agile lifecycle.
- Crisis management of a project designed to deliver the re-platforming of White Pages Online (WPOL) (http://www.whitepages.com.au), Australia's
premiere online directory of more than eight million residents, businesses and government departments in Australia. My engagement involved identification and confirmation of critical architectural issues, resulting in the ultimate
dissolution of the project.
Telstra is Australia's largest telecommunications company which builds and operates telecommunications networks and markets voice, mobile, internet
access, pay television and other entertainment products and services.
Sensis was Telstra's wholly owned advertising and directories arm, with many
online directory assets, including Yellow Pages and White Pages
At Sensis, I was engaged on a contract basis on a variety of projects:
- Redevelopment of the corporate intranet on a strategic J2EE CMS platform
from an unsupported (Documentum) platform, including the decentralisation of content management, engaging 60+ editors from the business in CMS training
and manual migration of 1,000+ pages of content.
- Redevelopment of Citysearch (now True Local http://www.truelocal.com.au/),
which was Australia's premiere comprehensive entertainment site with over
100,000 page impressions per day, providing directory information and reviews
on 10's of thousands of Restaurants, Bars & Clubs, Music, Movies, TV and the Arts across all Australia capital cities. Content was managed through a shared J2EE CMS platform and is sourced from a combination of automated
content feeds, internal editorial staff and site user input. As PM, I delivered
improved usage and revenue through refocusing of content on the target
market, redevelopment of site navigation principles, a total site redesign,
enablement of Search Engine Optimisation (SEO), restructuring of editorial
processes to maximise site usage and the transition of the IT delivery process
from a waterfall approach to an agile lifecycle.
- Crisis management of a project designed to deliver the re-platforming of White Pages Online (WPOL) (http://www.whitepages.com.au), Australia's
premiere online directory of more than eight million residents, businesses and government departments in Australia. My engagement involved identification and confirmation of critical architectural issues, resulting in the ultimate
dissolution of the project.
Founding Director / Senior Consultant
Admo Pty Ltd
2000-08 - 2006-03
Australia
Admo was a software development house specialising in online content
managment solutions and content management workflows for a range of medium to large corporate clients.
As Founding Director / Senior Consultant, I was responsible for business
development, recruitment of technical staff and solution delivery.
Admo was a software development house specialising in online content
managment solutions and content management workflows for a range of medium to large corporate clients.
As Founding Director / Senior Consultant, I was responsible for business
development, recruitment of technical staff and solution delivery.
Consultant
Australia Post
2005-09 - 2005-12
Australia
Project: Enterprise Architecture - Infrastructure Investment Model
The Infrastructure Investment Model is a functional component of the Australia
Post's Enterprise Architecture Technology Management Framework, providing
a window to the impact of business cases on future IT charge-out. Data used to build the financial baseline is derived from SAP via the Applix TM1 report
module.
Project: Enterprise Architecture - Infrastructure Investment Model
The Infrastructure Investment Model is a functional component of the Australia
Post's Enterprise Architecture Technology Management Framework, providing
a window to the impact of business cases on future IT charge-out. Data used to build the financial baseline is derived from SAP via the Applix TM1 report
module.
IT Project Manager / Solution Architect
Multiemedia Ltd
1999-04 - 2000-09
Australia
ANZ.com was an initiative by ANZ to service the SME market, which launched the ANZ MarketPlace / BizSite as a joint venture ecommerce portal.
Phil managed the design and delivery of a technically challenging solution
requiring highly secure communications and service redundancy in a highly
distributed service oriented architecture (RDS/HTTP, SSL, 3DES, etc). Given
that the solution stored customer credit card details and undertook automated
credit card transactions on behalf of ANZ, he successfully presented and achieved sign-off of security design to ANZ's Legal, Risk, Global Information
Security and IT departments. He successfully managed the input of a distributed development including ANZ marketing, application developers from MultiEmedia.com and 3rd party vendor network support and hosting providers.
ANZ.com was an initiative by ANZ to service the SME market, which launched the ANZ MarketPlace / BizSite as a joint venture ecommerce portal.
Phil managed the design and delivery of a technically challenging solution
requiring highly secure communications and service redundancy in a highly
distributed service oriented architecture (RDS/HTTP, SSL, 3DES, etc). Given
that the solution stored customer credit card details and undertook automated
credit card transactions on behalf of ANZ, he successfully presented and achieved sign-off of security design to ANZ's Legal, Risk, Global Information
Security and IT departments. He successfully managed the input of a distributed development including ANZ marketing, application developers from MultiEmedia.com and 3rd party vendor network support and hosting providers.
Academic Background
Bachelor of Business
Swinburne University of Technology
2024-12 - 2024-12