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(Updated 2024-02-14)Program Manager
New York, NY, USA
Native English, Intermediate French
- 15 years of experience in project management
- Risk, KYC, vendor management, banking, technology expertise
- Strategic partnerships in technology companies
Skills (17)
PMP
Risk Management
CUSTOMER SERVICE
PMP CERTIFICATION
PROCESS IMPROVEMENT
Governance, Risk and Compliance
WEALTH MANAGEMENT
REGULATORY COMPLIANCE
Vendor Management
PMI/PMP
CUSTOMER SERVICE ORIENTED
TRADING
FINANCIAL ANALYSIS
Corporate Finance
grc
RETAIL SALES
CONTRACT NEGOTIATION
Professional Experience
PROGRAM MANAGER
BANK PARTNERSHIPS & RISK
2019-01 - 2022-01
Worked with Product and Bank to launch new products and ensure operational and regulatory compliance standards for timely delivery Built and owned strategic bank partnership Managed key strategic projects, issue resolution, contract negotiations, and process improvement Funds flows, outages, customer service, fraud and risk, processors and networks
SR. PROGRAM MANAGER
LendingClub
2017-01 - 2019-01
Developed Third Party Risk Management framework and significantly reduced time to market for vendors Hired and trained vendor management team Implemented GRC tool to automate processes
SR. PROJECT MANAGER, WEALTH MANAGEMENT
First Republic Bank
2014-01 - 2017-01
Managed technical solutioning projects through vendor sourcing, contract negotiation, implementation, testing and launch Managed technical teams including designers and developers Led company-wide Enterprise Risk Management initiative and Risk Control Self Assessment 1
CLIENT SERVICE ANALYST
WEALTH MANAGEMENT
2013-01 - 2014-01
megan.michaud@gmail.com Managed client relationships and assisted in advisement on linkedin.com/in/meganmichaud new business Managed trades and prepared financial analysis
PROJECT MANAGER, EMERGING MARKETS
BNP Paribas, Corporate & Institutional Banking
2011-01 - 2012-01
Researched regulatory requirements in emerging markets and built electronic trading access between Paris trading desks and local markets Negotiated contracts with vendors and exchanges
PROJECT MANAGER, WEB MARKETING
BNP Paribas, Corporate & Investment Banking
2010-01 - 2010-01
Designed new features and enhancements for a portfolio of 5 product websites and managed engineering and design teams during design, testing, and launch
CLIENT SERVICE ASSOCIATE, WEALTH MANAGEMENT
Deutsche Bank Alex. Brown
2008-01 - 2009-01
Managed ultra high net worth client relationships, traded on client accounts, produced reporting and analysis, and managed client projects
Academic Background
Masters
EDHEC BUSINESS SCHOOL
2024-02 - 2011-01
Bachelors
UC BERKELEY
2024-02 - 2007-01
Certifications
PMP Certification
PMP