Might be available
(Updated 2023-11-15)IT-projektipäällikkö
Kerava, Finland
Native Finnish, English, Beginner Svenska, Beginner Danish, Norwegian
- M&A ja Transitioprojekti kokemusta Pohjoismaissa, Baltiassa ja globaalisti
- n.750 rollout lokaatiota tehtynä Pohjoismaissa, Baltiassa ja globaalisti
- +15-vuotta konsultti projektipäällikkönä
Skills (16)
OPERATIONS MANAGER
MERGERS AND ACQUISITIONS
Project Management
MIGRATIONS
RETAIL
PROBLEM-SOLVING
ROLLOUT
LIFE CYCLE
SERVICE DESK
PROCESS DEVELOPMENT
PRINTERS
SALES TEAM
Telecom
RETAIL MARKETING
REBUILD
INTERPRETER
Professional Experience
2007-01 - Present
Project examples from Tieto/Tietoevry
Retail Customer
o Solar company – Sweden
Workstation rollout
• 2 locations, about 20 workstations
O365
• About 20 users
o Sports Goods chain Modernization – Finland
Workstation rollout preparation
• 2 locations, about 10 workstations
o Electrical Wholesaler chain – Norway
Workstation rollout
• 15 locations, about 300 workstations
O365
• About 300 users
o Hardware Store chain – Norway
Workstation rollout
• 28 locations, about 500 computers
o Hardware Store chain – Norway
Workstation rollout
• 26 locations, about 450 computers
O365 migration
• About 500 users
o Hardware Store chain – Sweden
Workstation rollout
• 3 locations, about 70 workstations
o Hardware Store chain – Sweden
Workstation rollout
• 1 location, about 30 workstations
o Hardware Store – Sweden
Workstation rollout
• 1 location, about 15 workstations
o Hardware store chain – Sweden
Workstation rollout
• 2 locations, about 20 Workstations
O365 migration
• About 25 users
o Hardware Store chain – Sweden
Workstation rollout
• 37 locations, about 450 workstations
o Hardware Store chain – Sweden
Workstation rollout
• 5 locations, about 30 workstations
o Hardware Store chain – Sweden
Workstation rollout
• 7 locations, about 50 workstations
o Fish Wholesaler – Finland
Workstation rollout
• 2 locations, about 30 workstations
o Windows 7 to 10 – 6 countries
For about 10000 workstations
o Power 2018 – Services for 6 countries
LCM Change from one provider to 2 providers
Onsite Onsite change to another provider
o Luxury Car retailer – Finland
Workstation rollout
• 3 locations, about 40 workstations
o Car retailer chain
Workstation rollout
• 5 locations, about 300 workstations
o Hardware Store chain – Sweden
Workstation rollout
• 15 locations, about 300 workstations
o Hardware Store chain – Finland
Workstation rollout, Printer rollout and Thin Client rollout
• About 130 locations, about 800 workstations, about 1100 printers and 1100 thin clients
o Retail Customer Print renewal 2
Consolidation of old print servers to new print servers
o Furniture Retail chain Rollout – 2 countries
Workstation rollout
• 95 sites, about 400 workstations
o Furniture Retail chain Carve out – 2 countries
Workstation carve-out
• 95 sites, about 400 workstations
o Retail Customer Transformation Project – 6 Countries
LCM implementation
Onsite implementation
Direct Access implementation
Print implementation
Any Application anywhere implementation
o Retail Customer Transformation Project – 6 Countries
LCM service rebuild
Onsite service rebuild
o Proxy removal project - Finland
o Management server build – Finland
o Management server renewal – Finland
o Sport Goods chain – Russia
Workstation rollout
o Agriculture retail chain carve out – Finland
Workstation Area
O365 Area
o Retail Shop chain Carve Out – Finland
o MAC service implementation - Finland
o New Citrix farm implementation – 6 countries
6000 users
o Retail Shop chain – Finland
Workstation rollout
• 40 locations
o Retail Sport Store Chain – Finland
Workstation rollout
o Retail Elektronic Store chain – Finland
Workstation rollout
o Retail Store chain – Finland
Workstation rollout
o Retail Store chain - New stores implementation – Finland
Workstation rollout
• 2 locations
o Hardware Store chain – Finland
Workstation rollout
• About 180 locations, about 1000 workstations
o Print renewal 1
o HNAS implementation
o HNAS data transfer projects, multiple – Finland + 6 Countries
o NAS upgrade project 1
150Tb live data transfer HNAS -> HNAS
o NAS Upgrade project2
200Tb live data transfer HNAS -> NetApp
o Direct Access implementation
7000 users
o Always On VPN implementation
7000 users
o SCCM Implementation project
o SCCM Upgrade project
o Windows 7 project
o Windows 8.1 project
o Windows 10 project
o Kill XP Project – 6 countries
o X-Transfer project
o NAS Data transfer project
o DWM Goes Global – 5 countries
Workstation rollout
• Sweden – 250 workstations
• Norway – 400 workstations
• Estonia – 100 workstations
• Latvia – 100 workstations
• Lithuania – 50 Workstations
o Onedrive implementation project
o Management server build1
o Management Server build2
o Evergreen service start project
o Media Group Customer – Finland
Customer intake
• Citrix service
• Print service
• Call center thin client service and rollout
o Oil Customer – Norway
New customer intake
• 3 sites
• Onsite service implementation
o Incurance Customer – Finland
Transition project lead
• LCM implementation
o Municipal Customer – Finland
Workstation area implementation
o Forest Customer – Norway
New customer intake
• Global sites IT takeover
• Workstation area implementation
• Citrix implementation
• Workstation rollout
o Telecom Customer – Finland
New customer intake
• EUS area services implementation
• Service Desk Implementation
o Insurance Customer – Finland
HNAS implementation
o Municipal Customer – Sweden
PKI improvement project
Production role examples from Tieto/Tietoevry
o Customer Operations Manager responsibilities over multiple years
HNAS
• Responsible for about 200 terabytes of live NAS data
• Management and Production improvements
Onsite
• Responsible of about 150 onsite persons visiting customer locations
Direct Access
• 7000 users service
Life Cycle Manangement
• Responsible of about 10000 workstations environment LCM service
Active Directory
• Responsible for the about 40000 users environment service
O365
• Responsible for the about 40000 users environment service
o Major Incident Lead in multiple problem cases regarding these services
o Taking initiative on problems and problematic cases, usually with customer communication
2007-12 - Present
2009-10 - 2023-09
* I worked as a Technical Project Manager with the main focus on End User Services projects for multiple customers and in many roles. Over 70 projects including rollouts of about 750 stores, multiple Global rollouts, planning and implementing time-critical deployments, running several project tracks for customer implementation projects. Project environments ranging from 1000 users up to 30000 users, Project funding ranging from 10000 to millions of euros, Project areas ranging from global to local.
* After multiple years I also have been in continuous services roles as Customer Operations Manager and Add On Sales for one of Tieto's top 3 clients. Making decisions and freeing specialists time with the adoption of processes and tools that help get the job done with a small team. Helping the sales team to land deals as an interpreter with specialists and the technical details to the customer.
* In my production roles, I've implemented Onsite and Life Cycle Management Services to the customer and after that switched the sole provider into two different providers while keeping the services up and running at the same time. Salvaged multiple customer problem situations just by taking the responsibility, calming the customer down by listening and communicating frankly, and fixing the problems with the team.
2009-11 - 2023-09
2006-01 - 2007-01
2006-01 - 2007-01
2004-01 - 2006-01
2004-01 - 2006-01
2000-01 - 2004-01
2000-01 - 2004-01
1997-01 - 2000-01
1996-01 - 1997-01
1996-01 - 1997-01