Might be available
(Updated 2024-03-23)IT Consultant
Dubai - United Arab Emirates
Native English
- 4 Years of IT experience in Denmark
- SW Development, IT Operations and IT Strategy
- 20+ years of IT experience
Skills (33)
ENGINEERING MANAGEMENT
Data Analysis
TELECOMMUNICATIONS
BUDGETING
CUSTOMER SERVICE ORIENTED
Technical Project Management
Federal Government
SOFTWARE DESIGN
Project Management
BUDGETS
COST CONTROL
Big Data
OPERATIONS
RFP
NETWORK OPERATIONS CENTER
STEERING
Hadoop
NoSQL
SENSORS
System Integration
PROPOSALS
Procurement
DATA ANALYTICS
Pricing Proposals
Cassandra
LIFE CYCLE
Natural Language Processing
CONTRACTS
NLP
MARKETING ANALYSIS
Telecom
SOFTWARE DEVELOPMENT
BIG DATA ANALYTICS
Summary
* Led and delivered projects in data analytics, big data, cloud solutions, network migration, IoT and mobile applications.
* Managed process improvements and application of suitable employee participation techniques within different processes, enhancing project management life cycle, executing project plans, managing budgets and allocating project resources.
* Coordinated day-to-day Operational activities while ensuring completion of project within the time, cost and quality.
* Oversaw at least 20 projects for various clients, including federal government entities and EXPO2020, maintaining the flow of departmental work, resolving inter-departmental conflicts and presenting technical proposals and agreements.
* Provided leadership and guidance to project staff and partners, resolving project issues and escalating issues as necessary.
* Managed several multi-disciplinary projects and finding solutions for complex challenges with a data-driven approach.
* Responded to RFP/RFQ/RFIs, producing business cases and proposals, converting potential leads to customers, engaging with more than 20 customers, conducting pre-sales activities as well as completing sales target of $5M per year.
* Analysed requirements and architect solutions, performing competitor analysis and increasing billability by over 20%.
Professional Experience
2021-01 - Present
* FedNet Operations is a 30-member team including both L2 and L1 Engineers and covers different technologies.
* Provide leadership to operation teams throughout the operations life cycle while setting direction, clarifying issues, providing decision-making assistance to team members, and helping them to ensure that deliverables and SLAs are met are on time.
* Ensure all projects meet quality checkpoints, escalating and driving issues to closure and prioritizing roadmaps.
* Work with different Vendors to align on single operational strategy and deliver Compute, Storage, and Network Hardware ontime.
* Determine the project priorities and resource assignments, deliver several projects for FEDnet, and manage changes.
* Onboard 47 federal government entities onto FEDnet without a single rollback, leading the Operations teams without a single Major SLA breach in 8 years and mitigating risk factors through careful financial and statistical data analysis.
* Define processes and tools best suited to each project, moving between agile and waterfall approaches depending on project specifics and client goals, creating detailed project roadmaps, plans, schedules, and work breakdown structures.
* Project Manager for the Network Operations Center for EXPO2020 during the entire duration of 6 months.
* Work on Stealth watch Deployment, Next-Generation Firewalls Deployment, Next-Generation IPS Deployment, Email Security Appliance Deployment, Web Security Appliance Deployment, Big Data Analytics as well as Cloud Computing.
2018-09 - 2019-07
* Analysed, planned and developed requirements and standards in reference to scheduled projects while researching and evaluating hardware and software technology options and weighing cost/benefit analysis when making large purchases.
* Led daily tasks of technical personnel, ensuring all subordinates were actively working toward established milestones.
* Held regular technical team meetings to determine progress and address any questions or challenges regarding projects.
* Determined and defined clear deliverables, roles and responsibilities for staff required for specific projects or initiatives.
* Coordinated with teams, vendors and management, enforcing the data communication interfaces and security standards.
* Liaised with EXPO2020 ICT team to provide EXPO2020 stakeholders, international participants and partners Smart services portfolio while delivering projects on time and below cost as well as Smart Initiatives from different vendors.
2014-04 - 2014-09
* Oversaw all aspects of cloud management, enterprise mobility, design, development and mobile strategy projects for more than 50 enterprises in Middle East, Europe and North America while adhering to the timeline, budget and scope.
* Managed and implemented the delivery of time-critical transformation, infrastructure and mobile application projects.
* Defined project responsibilities with stakeholders while developing management, communication plans and processes.
* Analysed and developed procedures for management and technical duties, participating in how budget and staff were allocated for each project as well as maintaining project time frames, budget estimates and status reports.
2011-05 - 2014-03
* Led a team of more than 20 engineers dispersed in India, Italy, and the USA, developing different parts of the iCelero Solution ranging from mobile applications to administration, media server development, cloud deployment, and big data analytics.
* Defined product roadmap with the Executive team, managing the development team and building the technical solution.
* Established an internal technology team of over 20 engineers, analysing shoelace budget, conducting cost benefit analysis for each technical component, managing at least 14 projects and vendors as well as carrying out product deployment.
* Deployed Citrix XenServer, CentOS, high speed network and cloud management using CloudStack products, steering daily technical operations, assessing software bugs as well as identifying the minimum set value for application roll out.
2011-02 - 2011-05
2010-04 - 2011-03
2009-04 - 2010-03
2005-07 - 2009-04
* Managed complete product life cycles of devices built in Nokia Copenhagen, Nokia 6500s, and Nokia 6500c.
* Defined Feature Roadmap for News Ticker, Operator Applications and Camera reel
2000-07 - 2005-07
1999-07 - 2000-05
Academic Background
1995-01 - 1999-01