IT Consultant Dubai - United Arab Emirates

Available ASAP

(Updated 2024-03-23)

IT Consultant

Dubai - United Arab Emirates

Native English

  • 4 Years of IT experience in Denmark
  • SW Development, IT Operations and IT Strategy
  • 20+ years of IT experience

Skills (33)

ENGINEERING MANAGEMENT

Data Analysis

TELECOMMUNICATIONS

BUDGETING

CUSTOMER SERVICE ORIENTED

Technical Project Management

Federal Government

SOFTWARE DESIGN

Project Management

BUDGETS

COST CONTROL

Big Data

OPERATIONS

RFP

NETWORK OPERATIONS CENTER

STEERING

Hadoop

NoSQL

SENSORS

System Integration

PROPOSALS

Procurement

DATA ANALYTICS

Pricing Proposals

Cassandra

LIFE CYCLE

Natural Language Processing

CONTRACTS

NLP

MARKETING ANALYSIS

Telecom

SOFTWARE DEVELOPMENT

BIG DATA ANALYTICS

Summary

* Led and delivered projects in data analytics, big data, cloud solutions, network migration, IoT and mobile applications.
* Managed process improvements and application of suitable employee participation techniques within different processes, enhancing project management life cycle, executing project plans, managing budgets and allocating project resources.
* Coordinated day-to-day Operational activities while ensuring completion of project within the time, cost and quality.
* Oversaw at least 20 projects for various clients, including federal government entities and EXPO2020, maintaining the flow of departmental work, resolving inter-departmental conflicts and presenting technical proposals and agreements.
* Provided leadership and guidance to project staff and partners, resolving project issues and escalating issues as necessary.
* Managed several multi-disciplinary projects and finding solutions for complex challenges with a data-driven approach.
* Responded to RFP/RFQ/RFIs, producing business cases and proposals, converting potential leads to customers, engaging with more than 20 customers, conducting pre-sales activities as well as completing sales target of $5M per year.
* Analysed requirements and architect solutions, performing competitor analysis and increasing billability by over 20%.

Professional Experience

Project Manager - Operations
Manpower MiddleEast

2021-01 - Present

* Deliver and manage project for the federal network for the government of UAE (FEDnet) project for the Telecommunications Regulatory Authority (TRA) while migrating UAE Federal Entities to FEDnet Cloud.
* FedNet Operations is a 30-member team including both L2 and L1 Engineers and covers different technologies.
* Provide leadership to operation teams throughout the operations life cycle while setting direction, clarifying issues, providing decision-making assistance to team members, and helping them to ensure that deliverables and SLAs are met are on time.
* Ensure all projects meet quality checkpoints, escalating and driving issues to closure and prioritizing roadmaps.
* Work with different Vendors to align on single operational strategy and deliver Compute, Storage, and Network Hardware ontime.
* Determine the project priorities and resource assignments, deliver several projects for FEDnet, and manage changes.
* Onboard 47 federal government entities onto FEDnet without a single rollback, leading the Operations teams without a single Major SLA breach in 8 years and mitigating risk factors through careful financial and statistical data analysis.
* Define processes and tools best suited to each project, moving between agile and waterfall approaches depending on project specifics and client goals, creating detailed project roadmaps, plans, schedules, and work breakdown structures.
* Project Manager for the Network Operations Center for EXPO2020 during the entire duration of 6 months.
* Work on Stealth watch Deployment, Next-Generation Firewalls Deployment, Next-Generation IPS Deployment, Email Security Appliance Deployment, Web Security Appliance Deployment, Big Data Analytics as well as Cloud Computing.
Technical Project Manager
EXPO

2018-09 - 2019-07

* Managed all EXPO2020 vendors for smart services like smart irrigation, smart lighting and smart environmental sensors.
* Analysed, planned and developed requirements and standards in reference to scheduled projects while researching and evaluating hardware and software technology options and weighing cost/benefit analysis when making large purchases.
* Led daily tasks of technical personnel, ensuring all subordinates were actively working toward established milestones.
* Held regular technical team meetings to determine progress and address any questions or challenges regarding projects.
* Determined and defined clear deliverables, roles and responsibilities for staff required for specific projects or initiatives.
* Coordinated with teams, vendors and management, enforcing the data communication interfaces and security standards.
* Liaised with EXPO2020 ICT team to provide EXPO2020 stakeholders, international participants and partners Smart services portfolio while delivering projects on time and below cost as well as Smart Initiatives from different vendors.
Technical Project Manager

2014-04 - 2014-09

* Consulted and engaged with customers, setting schedules for all stakeholders and executing each step of the project.
* Oversaw all aspects of cloud management, enterprise mobility, design, development and mobile strategy projects for more than 50 enterprises in Middle East, Europe and North America while adhering to the timeline, budget and scope.
* Managed and implemented the delivery of time-critical transformation, infrastructure and mobile application projects.
* Defined project responsibilities with stakeholders while developing management, communication plans and processes.
* Analysed and developed procedures for management and technical duties, participating in how budget and staff were allocated for each project as well as maintaining project time frames, budget estimates and status reports.
SW Manager
iCelero

2011-05 - 2014-03

* Developed a Mobile Internet Acceleration Product for Telecom operators and completed successful demos at CES 2012.
* Led a team of more than 20 engineers dispersed in India, Italy, and the USA, developing different parts of the iCelero Solution ranging from mobile applications to administration, media server development, cloud deployment, and big data analytics.
* Defined product roadmap with the Executive team, managing the development team and building the technical solution.
* Established an internal technology team of over 20 engineers, analysing shoelace budget, conducting cost benefit analysis for each technical component, managing at least 14 projects and vendors as well as carrying out product deployment.
* Deployed Citrix XenServer, CentOS, high speed network and cloud management using CloudStack products, steering daily technical operations, assessing software bugs as well as identifying the minimum set value for application roll out.
System Integration Team Lead - Mobile SoC Implementation
Intel Corporation

2011-02 - 2011-05

Pre-Sales Consultant - Nokia Projects
Wipro Technologies

2010-04 - 2011-03

Wipro Consultant
ST-Ericsson

2009-04 - 2010-03

SW Integration Specialist
Nokia A/S

2005-07 - 2009-04

* Technical interface between Nokia's Market field force, Network Operators, Product programs, and technology platforms for errors/defects related to Protocols and DSP in Nokia Devices.
* Managed complete product life cycles of devices built in Nokia Copenhagen, Nokia 6500s, and Nokia 6500c.
* Defined Feature Roadmap for News Ticker, Operator Applications and Camera reel
Senior Software Engineer
Wipro Technologies

2000-07 - 2005-07

Network Engineer
NetCom Solutions

1999-07 - 2000-05

Academic Background

Bachelor of Engineering in Electronics and Communication
University of Madras

1995-01 - 1999-01

Certifications

Project Management Professional (PMP)®, Project Management Institute
CLOUDU Certification, Rackspace Technology
Nanodegree - Data Analytics, Udacity
ITIL v4 Foundation Level, PeopleCert
Certified ScrumMaster, Scrum Alliance
Big Data and Hadoop, Edureka
Project Management Professional
Certified ScrumMaster
PMP

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