Might be available
(Updated 2024-03-07)E-commerce strategy consultant
Madrid, España
Native English, Spanish, Beginner Chinese
- Amazon
- Consultant
- 8 years experience in Amazon
Skills (17)
TRANSLATOR
TEACHING
COMPETITIVE ANALYSIS
ACCOUNT MANAGER
TRANSLATING
RETAIL SALES
ACCOUNT MANAGEMENT
CUSTOMER SERVICE ORIENTED
Account Analysis
CUSTOMER SERVICE
GMS
LOGISTICS
PAYMENTS
ADVERTISING
SALES ANALYSIS
ARTICULATE
CONTRACTS
Summary
Experienced on account management for different platforms and
marketplaces. Timely, organized and able to multitask to ensure all
customers' needs are met in a satisfactory way without compromising
organizational efficiency. Resilient and flexible to ensure successful
outcomes.
Professional Experience
2020-01 - Present
Create and articulate compelling value propositions around Amazon Paid Service program for services areas like advertising campaigns, deals campaigns, logistics optimization and selection.
Analyze customer data and make recommendations in order to maximize the potential of the assigned Selling Partners Manage additional projects around Amazon Paid Services such as process, competitive analysis, sales analysis tool and content development.
Responsible for sales, call calling and contacts
2018-01 - 2020-01
2015-01 - 2018-01
Dealing with complaints, feedback and customer service
2014-01 - 2015-01
2012-01 - 2014-01
Communicating with guests and dealing with any special requests.
Academic Background
2024-03 - 2011-01
2024-03 - 2005-01