Might be available
(Updated 2024-02-05)Delivery Manager
Buenos Aires, CABA, Argentina
Native Spanish, Fluent English
- 80+ distributed talents managed at the same time
- 15+ years of experience in IT (different roles)
- 7+ managed project at the same time
Skills (28)
Agile Methodologies
Scrum
Agile
QA
TEAM LEAD
Project Management
Test lead
BILLING
FORECASTING
Negotiate Contracts
CAPACITY PLANNING
COACHING
RECRUITING
TEST PLANS
INTERVIEWING
Recruitment
CAREER DEVELOPMENT
CLIENTS
STAFFING
TALENT ACQUISITION
MENTORING
ESTIMATION
MENTOR
SYSTEMS ENGINEERING
SWITCH CAPACITY
PROPOSALS
TDS
TELEMATICS
Summary
• Ocupy a position where I can provide all my potential and skills taking advantage of my work
experience inside the IT department managing multiple clients, projects, and distributed teams.
• Work towards clients' satisfaction in order to achieve their full confidence and a long-term relation ship.
Professional Experience
2022-06 - 2023-06
Manage the entire engineering matching process.
Gather technical and cultural requirements from the client.
Review and evaluate engineers in different technologies for different roles.
Negotiate rates with the candidates.
Work closely with the Recruitment Team when the talent supply is unavailable.
Provide support to accounts (Client Partners, Account Managers, Delivery Team)
Contribute to the team's processes and policies for continuous improvement.
Work closely with the Product Team to improve our internal tools and make the matching process more and more efficient.
2018-10 - 2022-06
-Clients
Develop healthy and profitable relationships with our clients.
Develop opportunities for account farming and hunting.
Negotiate contracts and rates periodically.
Identify, analyze, and mitigate risks.
Locations: Argentina, USA.
Manage up to 6 clients at the same time.
-Teams/Projects
Responsible for staffing.
Motivate and take care of people’s expectations.
Work close together with team leaders (PMs, TLs, TDs) to achieve project goals.
Work on the development of career paths.
Negotiate salaries and bonuses.
Manage up to 80 distributed engineers at the same time.
-Operations
Responsible for the overall success of the company.
Implement processes and policies; participate in business strategies.
Responsible for revenue management (costs, billing, forecasting)
Report to the Delivery Director.
2021-05 - 2022-06
Focal of the Agile Delivery Studio for the PMs in Argentina Site
Work with the Studio, Recruiting, and Staffing areas in the capacity planning of the Site.
Work alongside PMs on the Site to enhance their career development and ensure they have adequate feedback and mentoring.
2017-03 - 2018-07
Software project management. Agile methodologies.
Client's primary contact. Focus on the client’s goals and team health.
Processes definition to increase team delivery quality and quantity.
Track each project's evolution.
Mentor, evaluate, and recognize team members' performance.
Report to Head of Delivery.
Clients’ locations: USA, Argentina.
2016-12 - 2018-07
Facilitate all Scrum ceremonies.
Protect the team from outside distractions, impediments, or conflicts, and maintainfocus on the product backlog and project timeline.
Work closely with product owners in backlog management and continuousdelivery of features.
Educate and reinforce Scrum methodology and Agile framework.
Define processes and test plans to increase team delivery quality.
Coach, mentor and e
valuate the team's performance.
Client location: Omaha, Nebraska, USA.
Team: 1 TL, 5 DEVs, 2 QAs.
Additional teams: Integrated with 4 teams in Hyderabad, India.
2015-12 - 2016-12
Functional and Business Analysis. Test Plan design and guidelines.
Coaching and mentoring. Processes definition.
Fluent relationship and confidence with Tech Lead, Dev Lead, ScrumMaster,Product Owner, DBA and Production Support in USA.
Tasks and activities estimation, assignment, planning and control. Reports generation.
Testing Types: Functional, Cross-browser, Mobile (iPad, iPhone, Android),Regression, End-to-End, Integration Systems Testing, User Experience, Services.
Bug identification, tracking and reporting.
Used Tools: Splunk, SoapUI, Postman, Specflow, Rally, SharepointServices, SQLSMS, Release Management, IIS.
Client location: Denver, Colorado, USA.
2013-11 - 2015-12
2013-06 - 2013-11
2013-04 - 2013-06
2012-04 - 2013-04
2011-11 - 2012-02
2011-09 - 2011-11
2011-04 - 2011-09
2010-12 - 2011-04
2010-10 - 2010-12
2007-07 - 2010-10
2009-06 - 2010-10
2007-07 - 2009-06
2004-05 - 2007-07
Academic Background
2010-01 - 2016-01
Certifications
2019-02
2010-09
2009-11