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(Updated 2023-08-10)Consultant - Technical Documentation
Pune, India
Native Marathi (Marāṭhī), English, Hindi, Beginner German
- 20 Years of experience in technical documentation
- Expert in API Documentation
- Trusted partner for all your technical documentation requirements
Skills (19)
DOCUMENTATION
ESTIMATION
MICROSOFT WORD
Cloud Documentation Tools
TECHNICAL DOCUMENTATION
API
Help and Manual
MS OFFICE
PROJECT SCHEDULING
WordPress
MIL-STD
SOFTWARE DEVELOPMENT
JavaScript
Telecom
BUSINESS MANAGEMENT
Software Engineering
APPLICATION DEVELOPMENT
B2B SOFTWARE
PHP
Summary
Objective To entrust me to challenges in helping customers prepare a variety of technical material that is clear, correct, concise, crispy, and complete.
Professional Experience
Self Employed | Freelancer
Teknosys Solutions
2014-10 - Present
Pune (https://www.upwork.com) Business Owner | Business Analyst | Technical Writing Consultant * Understand the project requirements * Discuss with the client about the project and the expectations * Remotely access the application and get a detailed understanding of the use * Prepare the work estimation and delivery schedule * Write the interactive proposal for the project bid * Prepare the required documentation for the project * Help customers about new ways and techniques to represent the technical knowledge * Explore new business opportunities in the technical documentation domain
Information Engineer II (Lead Technical Writer)
Avaya India Pvt. Ltd
2008-05 - 2014-10
* Understand the contact center applications and the corresponding documentation set * Prepare documentation estimate * Prepare the document structure for new documents * Prepare Scope Of Work (S.O.W.) documents * Prepare localization estimate for the proposed documents * Understand the application U.I. and features by installing and testing the application builds * Create and update the documents for various product releases * Interact with S.M.E.s, customer support people, test engineers to learn the product and verify the documents * Release the documents for the internal builds * Publish the final documents on the Avaya Support site * Help the team members with their queries related to documentation tools, application, and system
Senior Technical Writer
P.T.C. India Pvt. Ltd
2007-08 - 2008-05
* Understand the Part Modeling module in the Pro/ENGINEER application * Prepare documentation estimates * Understand the application U.I. and features by installing and testing the application builds * Create and update the documents for various product releases * Interact with S.M.E.s to learn the product and verify the documents * Release the documents for the internal and final builds
Senior Technical Writer
Cybage Software Pvt. Ltd
2005-11 - 2007-08
* Understand the asset management, sales management, and software delivery applications and the corresponding documentation set * Prepare documentation estimates * Understand the application U.I. and features by installing and testing the application builds * Create and update the documents for various product releases * Interact with S.M.E.s, Customer support people, test engineers, and the client to learn the product and verify the documents * Release the documents for the internal builds * Publish the final documents on the Support site * Lead the team of technical writers * Help the team members with their queries related to documentation tools, application, and system * Conduct training
Technical Documentation Engineer
Dynalog (India) Pvt. Ltd
2004-05 - 2005-10
* Understand the Hardware and Software of the "Hydraulic System" for the BrahMos Missile launcher * Prepare various software and hardware manuals, using theMIL-STD-498 and JSS-0251 documentation standards * S.R.S., S.D.D., S.T.P., S.T.D., STR, HDD, User Manual, and Operator Manual * User Handbook, Technical Handbook, and Bill of material * Take the digital Photographs of the system to include them in various guides.
* Modify the AutoCAD Drawings
* Modify the AutoCAD Drawings
Documentation Engineer
Asian Power Controls Ltd
2002-10 - 2004-05
* Understand the Hardware of the power system for the BrahMos Missile launcher * Prepare various hardware manuals using JSS-0251 documentation standards * User Handbook, Technical Handbook, Illustration, and Spare Parts List, and Bill of material * Take the digital Photographs of the system to include them in various guides.
* Modify the AutoCAD Drawings * Co-ordinate with the engineers for project scheduling * Co-ordinate with the customer
* Modify the AutoCAD Drawings * Co-ordinate with the engineers for project scheduling * Co-ordinate with the customer
Software Engineer
Metaagents Technologies
2000-06 - 2002-09
* Research the Software Agents and Artificial Intelligence system * Explore the areas for the scope of Software Agents * Develop the prototype applications using Java and a Java-based Mobile Agent System * Understand the problems of the telecom Switch engineers in communicating the fault that arrives from the mobile tower * Understand the hardware and software system used in the Switch * Co-ordinate with the engineers to understand the technical concepts * Develop a prototype application for sending fault details to the concerned technician through SMS * With the help of my colleague, I developed the complete software System Alarm Tracking Operation Management (ATOM) for Birla AT&T (IDEA), Pune.
Faculty
S.S.I. and C.M.C
1999-03 - 2000-05
Faculty * Teach MS Office, C, C++, Java, Oracle * Help the students in the lab to solve the queries
Academic Background
Bachelor in Science - "Mathematics"
Mumbai
1995-06 - 1998-06
Master in Management Science - "Computer Management"
Pune University
2003-06 - 2006-05
Certifications
Brainbench - Technical Writing
Post Graduate Diploma in Business Management - "Computer Management"
2005-05
Specialized diploma in Software Engineering
1998-11
2007 (June to Sept.) Foreign Language - "German- Level 1"
Specialized diploma in Oracle 8i Technology
Certification - "Business Writing"