Might be available
(Updated 2023-09-26)Agile coach and scrum master
Mozambique
Native Danish, Fluent English
- Experiences scrum master in Scrum and SaFe Setups
- 5 year experience with team mangement and proces optimization
- Experienced agile coach with distributed and onsite teams
Skills (24)
Mural
Scrum
Jira
Miro
Virtual teams
Facilitation
Agile
PROBLEM-SOLVING
CONTINUOUS IMPROVEMENT
REFINING
COACHING
Design Thinking
Change Management
PROCESS IMPROVEMENT
WORKFLOW
TEAM MANAGEMENT
AZURE DEVUPS
OPERATIONS
INVOICING
PMI
ServiceNow
PRINCE2
ITIL
IT Infrastructure Library
Professional Experience
2023-08 - 2023-09
On a sales team writing a compelling bid proposal for a large public entity in Denmark.
Tasks Utilizing valuebased communication to write CV's for the staff included on the bid proposal Streamlined all the CV's so they looked and were written with a valuebased approach Results Wrote and streamlined 19 CV's and made them ready for the deadline for the proposal
2023-04 - 2023-07
As part of sales team i facilitated workshops, both technical and business-oriented, for several clients and in regards to bid proposals. My aim was to help the team dissect requirements and formulate a compelling solution.
Tasks Led diverse workshops involving technical and business stakeholders, fostering an environment of open dialogue to uncover project requirements and align with the client's product vision.
Guided cross-functional teams in brainstorming sessions, extracting valuable insights to design an agile framework tailored to the project's needs.
Contributed significantly to the development of the agile framework and ways of working for bid proposals.
Collaborated with subject matter experts to align agile practices with the project's unique challenges, tailoring an approach that would maximize value delivery.
Took the lead in crafting the staffing section of the proposal, employing a streamlined approach that highlighted the value each team member would bring to the project, showcased skills, experience, and their potential contributions to the client's goals.
Results Orchestrated collaborative workshops that bridged technical and business perspectives, contributing to a comprehensive and well-informed bid proposal.
Developed a value-based staffing strategy that effectively conveyed the capabilities and expertise of our team members, enhancing the client's confidence in our proposal.
2022-10 - 2023-04
Agile coach with focus on coaching and process improvement to increase costumer satisfaction, improve project delivery and be a culture champion Tasks Initiated project by planning and facilitation workshops to uncover pain points in existing processes.
Created a survey to get nuanced insight into the pain points on the account from everyone on the account.
Prioritized pain points, crafting a roadmap for targeted improvements based on insight.
Identified and collaborated with change champions for impactful change execution.
Provided group coaching to Scrum Masters, enabling them to foster better collaboration, optimize workflows, and remove impediments.
Provided personalized 1:1 coaching to test managers, Scrum Masters, and project managers.
Optimized and streamlined Jira workflows, customized boards, and provided training regarding task management and flow optimization Designed and implemented a new process for solution descriptions by facilitating workshops with the client and teams.
Results Achieved 10% reduction in time from receiving requirement specifications to finalized solution descriptions.
Optimized estimation tool, providing comprehensive training for accurate estimations.
Catalyzed comprehensive Agile transformation for enhanced outcomes and team performance.
2022-01 - 2022-10
Scrum master for a Danish ministry for technical enablement team on a large program using the agile scaling framework; SaFe.
Tasks Coaching the team and organisation in agile ways of working, fostering collaboration and transparency Facilitated Scrum events and ad hoc workshops, planning, stand-ups, reviews, retrospectives and refinement sessions Implemented efficient estimation techniques for sprint planning, fx Poker planning and a estimation reference continuum Coordination and planning PI planning, coordinating with other SM's, PO's, teams and ART management Guided the team in navigating the SAFe practices and ceremonies, such as PI planning, System Demo, and Inspect and Adapt workshops Empowering the team regarding ownership and accountability for sprint increments.
Proactively identified and removed impediments, ensuring a smooth workflow Collaborated closely with product owner for alignment between business needs and technical opportunities Supported backlog management, keeping it updated, prioritized, and translated into actionable items.
Promoted communication, collaboration and learning to cultivated innovation and continuous improvement in team and organisation.
Results Enhanced team and organizational productivity by strengthening collaboration, value focus, and transparency.
Optimized sprint planning through precise estimation techniques, leading to better resource allocation and delivery predictability.
Cultivated a dynamic culture of ongoing improvement and adaptability, promoting a resilient, growth-oriented approach.
2022-06 - 2022-09
Agile Coach to provide virtual training and coaching to a global remote team, in order to successfully kickstart a global SAP4Hana implementation with hybrid agile ways of working Tasks Led group coaching calls with Scrum Masters, fostering agile practices and team collaboration.
Provided personalized 1:1 coaching for Scrum Masters, enhancing their Scrum skills.
Delivered agile training to new Scrum Masters, about agile mindset, principles, and the Scrum Framework using a practical and experienced based approach.
Created insightful management reports for continuous improvement based on Scrum Master interactions.
Results Enabled agile adoption and effective collaboration among Scrum Masters and management.
Empowered Scrum Masters for successful Scrum framework implementation.
Provided valuable insights to improve SAP4Hana implementation process.
2022-02 - 2022-05
Product owner for 1 out of 2 teams to create a virtual reality (VR) space that enables the use of Scrum Tasks Aligned project objectives with business goals, collaborating with stakeholders for a clear vision.
Managed backlog, prioritizing tasks and refining product requirements based on project needs.
Created user stories with clear acceptance criteria, translating high-level requirements into tasks.
Led backlog refinement sessions, ensuring well-prepared development pipeline.
Fostered collaboration with dev team, providing prompt answers and feedback.
Guided sprint planning, contributing to streamlined execution.
Reviewed work during sprint reviews, maintaining alignment and improvement.
Adapted to changing circumstances, optimizing project trajectory.
Results Developed an MVP VR platform for seamless remote collaboration, enhancing teams using agile methods.
Introduced innovative VR-based learning, promoting Agile practices and fostering continuous growth in the company.
2018-08 - 2020-08
Delivery Manager overseeing a distributed DevOps team, ensuring on-time project delivery, stakeholder collaboration, and operational excellence Tasks Led an 8-member application development team across 5 locations, with a servant leadership-style.
Ensured on-time delivery of concurrent projects, from service requests to complex initiatives like an Informix Major upgrade.
Crafted and sustained a strategic roadmap for the application landscape in close collaboration with the client.
Conducted effective weekly reporting and backlog grooming sessions for seamless communication.
Managed daily operations, service requests, and compliance with SLAs using ServiceNow.
Oversaw invoicing for projects, ensuring precise and timely billing.
Implemented agile principles and scrum attributes across 4 teams, boosting cross-collaborative projects.
Results Successfully orchestrated the seamless go-live of a complex Informix Major Upgrade, contributing to the enhanced functionality and performance of critical systems.
Elevated operational precision within the team, culminating in refined service delivery and heightened client satisfaction.
Improved documentation processes, streamlined reporting schedules, and enhanced collaboration Education detailed
Academic Background
2016-08 - 2018-06
2013-07 - 2016-01